Mylene is a Client Care Coordinator at Sverdlov Law PLLC, helping prospective clients navigate their first steps with the firm. She listens to their concerns, coordinates consultations, and manages follow-up communications with empathy and professionalism. She brings over 10 years of combined experience in legal intake, customer service, sales, marketing, and administrative support. Before joining Sverdlov Law, she spent three years at a legal intake center supporting U.S. law firms handling mass tort, personal injury, rideshare assault, and Social Security Disability Insurance claims.
Why Estate Planning Matters to Me:
Estate planning is personal to me because I’ve seen firsthand what can happen when a loved one passes away without a proper plan in place. My great-grandparents passed away without leaving a will, and unfortunately, it led to disagreements and conflicts among relatives over the properties they left behind. That experience made me realize how important it is to plan ahead. As a mother of two, I never want my children to go through the same situation. I want to make sure their future is secure, everything is properly organized, and they can focus on taking care of each other rather than dealing with disputes. To me, estate planning is not just about protecting what we leave behind, but also about preserving family relationships, giving our loved ones peace of mind, and making things easier for the next generation.